We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD)
Inaccurate information: Asthma rescue packs
Inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions
Patients will already have a COPD / asthma rescue pack if you are in the cohort of patients that this is intended for, and will be part of your annual review & included within your care plan.
Please do not contact your GP practice for a rescue pack if you have not had one before. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.
For patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).
Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.
COVID-19 Advice
IMPORTANT INFORMATION ABOUT THE CORONAVIRUS (COVID-19)
Stay at home if you have Coronavirus symptoms
- a high temperature above 37.8 degrees
- a new continuous cough
DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.
If someone in your household has either of these symptoms, the entire household is to also self isolate for 14 days
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or cannot go online.
For the latest COVID-19 advice please visit www.nhs.uk/coronavirus.
MED3
Sick notes
If you are expecting a sick note (MED3) we will be emailing or texting these whenever possible.
Please ensure that we have your mobile number / email address on record to facilitate this.
You can update your information here: Update email address
Repeat prescriptions
Prescriptions during COVID-19
We are trying to encourage all of our patients that have items on repeat prescription to order them online whenever possible and not attend the surgery to order these during the Coronavirus situation.
SystmOnline have launched their new app Airmid UK this week which will allow patients to order their medication, book telephone calls, add information to their medical record and access video consultations with a GP or Nurse. This can be accessed 24/7 from anywhere in the world with an internet connection, once signed up.
More information about Airmid UK can be found here:
- Airmid NHS Login
- How to book an appointment online
- How to order medication online
- Synch your Google Fit & HealthKit data
The Airmid UK app can be downloaded from the Google Play store and iOS store now.
Please note there are two apps called Airmid, the GP app is called Airmid UK and has a pink heart inside a blue circle as it’s icon.
Alternatively appointment bookings and medication ordering can be carried out via the SystmOnline website if you do not have access to a Smartphone or tablet. This can be accessed here: SystmOnline Login
If you would like to register for SystmOnline please complete our online form here: Register for online services
A member of the team will process your request within two working days.
Alternatively, prescription requests can be emailed to our new email address: L83657.scripts@nhs.net
Thank you for your understanding,
Teign Estuary Medical Group
Welcome to our practice
We have two surgeries; Glendevon Medical Centre in Teignmouth and the Riverside Surgery in Shaldon.
You may register at whichever surgery is convenient to you.
Click here to find out how to register.
We provide consultations throughout the day.
If the GP wishes to see you, they will agree a mutually conveinent time for you to attend the surgery.
On a Tuesday, Wednesday and Thursday afternoon, all face to face appointments will be at Glendevon Medical Centre, Teignmouth. Calls during this time will also be diverted to Glendevon.
Call 111
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.
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Pharmacy First
A scheme which allows people with certain minor ailments and conditions to go straight to their pharmacists to receive a consultation and treatment without needing to visit their GP to get a prescription first.
