Glendevon Medical Centre

01626 770955

Riverside Surgery

01626 873331

Your data

Your data

Policies / documents can be viewed here – 

The Practice’s Data Protection Officer (DPO) is:

Bex Lovewell
Data Protection Officer
Delt Shared Services Ltd 
A:  Building 2 - DELT, Derriford Business Park, Plymouth, PL6 5QZ                        
E:  d-ccg.deltdpo@nhs.net

If you have any concerns regarding how we handle, store or share your data; please contact the Practice Manager on teignestuary@nhs.net

Devon & Cornwall Care Record

From April 2022, Teign Estuary Medical Group will be part of a new system that brings together patient data from a number of health and care systems and presents it as a single record.

The Devon and Cornwall Care Record enables frontline staff to see details held by GP practices, hospitals, hospices and other organisations across Devon and Cornwall, giving them a more complete view of a patient’s history.

For instance, imagine that you’ve attended A&E with an injury in the morning and been told to see your GP in the afternoon. Under the new system, the GP will be able to see what happened to you in A&E by the time they see you in the afternoon.

Having access to patients’ overall health and medical history will help health professionals identify problems more effectively and make quicker diagnoses.

They’ll be able to see what medication patients are taking, what they’ve taken in the past and if they have any allergies. As well as making treatment safer, this will provide patients with greater continuity of care.

The improved administration will save healthcare staff time chasing down information and spare patients the frustration of having to repeat themselves to various professionals throughout the system. It will also cut down on duplicate appointments and tests and reduce clinical errors. And, by using their time more efficiently, clinicians will be able to spend longer with patients.

You can find out more about the Devon and Cornwall Care Record at https://www.devonandcornwallcarerecord.nhs.uk/

GP practice transparency notice for DPES for Pandemic Planning & Research

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.

The health and social care system is facing significant pressures due to the coronavirus (COVID-19) outbreak. Health and care information is essential to deliver care to individuals, to support health, social care and other public services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the coronavirus outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations. This practice is supporting vital coronavirus planning and research by sharing your data with NHS Digital, the national safe haven for health and social care data in England.

The Practice’s Data Transparency Notice for the GPES Data extractions in relation to pandemic planning & research can be dowloaded from here: General Practice Transparency Notice for GPES Data for Pandemic Planning and Research

Supplementary Privacy Notice for COVID-19

The health and social care system is facing significant pressures due to the Covid-19 outbreak. Health and care information is essential to deliver care to individuals, to support health and social care services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations.

Our supplementary privacy notice can be viewed here, which is enforced alongside our standard privacy notice which can be found below. COVID supplementary privacy notice.

More information regarding the COPI notice can be found on NHSX’s website here

Control of Patient Information (COPI) Notices were due to expire on the 30th March 2022 and are being extended until the 30th June 2022. 

 

GPES Physical Health Checks for people with Severe Mental Illness (SMI)

NHS England has directed NHS Digital to collect and analyse data in connection with Physical Health Checks for people with Severe Mental Illness.

The data will allow monitoring of progress towards commitments set out in the Five Year Forward View for Mental Health,  reiterated in the NHS Long Term Plan and associated Mental Health Implementation Plan, to increase the number of people with Severe Mental Illness receiving physical health checks.

NHS Digital has been directed by NHS England under section 254 of the Health and Social Care Act 2012 (2012 Act) to establish and operate a system for the collection and analysis of the information specified for this service.

Data Provision Notice

 

Population Health Management

What is Population Health Management?

Population Health Management (or PHM for short) is aimed at improving the health of an entire population.  It is being implemented across the NHS and this Practice is taking part in a project extending across Devon.

PHM is about improving the physical and mental health outcomes and wellbeing of people and making sure that access to services is fair, timely and equal. It helps to reduce the occurrence of ill-health and looks at all the wider factors that affect health and care.

The PHM approach requires health care organisations to work together with communities and partner agencies, for example, GP practices, community service providers, hospitals and other health and social care providers.

These organisations will share and combine information with each other in order to get a view of health and services for the population in a particular area. This information sharing is subject to robust security arrangements.

More information about PHM can be read in our PHM privacy notice here: PHM Practice privacy notice

 

National Data Opt-Out (Type 2)

From March 2020 Teign Estuary Medical Group are compliant with the National Data Opt-out Programme.

This means that following recommendations from the National Data Guardian (NDG) that “patients should be able to opt-out of their personal confidential data being used for purposes other than their direct medical care.”

A patient has to register their choice to opt-out only once, and that registration applies to all healthcare settings and organisations, not just general practice. They can do this by using one of the following:

  1. Online service – Patients registering need to know their NHS number or their postcode as registered at their GP practice
  2. Telephone service 0300 303 5678 which is open Monday to Friday between 0900 and 1700
  3. NHS App – for use by patients aged 13 and over. The app can be downloaded from the App Store or Google play
  4. “Print and post” [1] registration form. Photocopies of proof of applicant’s name (e.g. passport, UK driving licence etc.) and address (e.g. utility bill, payslip etc.) need to be sent with the application. It can take up to 14 days to process the form once it arrives at NHS, PO Box 884, Leeds, LS1 9TZ

 

Additional resources in alternative formats 

NHS Digital has produced a suite of resources for patients in several different formats. If you would like information relating to the Nation Data Opt-Out Programme in a different format, please contact the practice.

 

Current formats available: 

BSL video – Patient information leaflet

Audio CD – Patient information leaflet

Braille version – Patient information leaflet

Easy-read booklet – Patient information leaflet

Written information – In 11 different languages

Please note: The above items are ordered on request from NHS Digital, and there can be a delay in obtaining these due to delivery and stock restrictions; however we will endeavour to fulfil all requests as quickly as possible.