Glendevon Medical Centre

Riverside Surgery


Doctor First appointment system

Our Doctor First service will help you get the appointment you need when you need it.
If you want advice about a health problem, you can now have an appointment by telephone and speak directly to your doctor by phone on the day that you call.  You can use the telephone for urgent and non-urgent health problems.
If you need to come into the surgery to be seen, the GP will make an appointment for you.
Please do not phone after 5pm unless it is an urgent.  If you require any more information on this, please call in at the surgery and pick up a leaflet.

Pre-bookable appointments

These are mainly intended for patients who are working and are unable to receive a phone call but require a face to face appointment with a doctor.

Nurses and Healthcare Assistants

You are  able to pre-book appointments with the Practice Nurse and the Healthcare Assistants.

When booking please let the receptionist know what the appointment is for so they may advise you which healthcare professional you need to see and the length of the appointment required.  As we are a two-site surgery you will be offered appointments at both sites to maximise our appointment availability.

Online Appointment Booking

We are now able to offer our patients the opportunity to pre-book a telephone appointment with a GP online.  The appointments available will be for a telephone call-back from the GP only, the same as if you had phoned the surgery that morning and requested an appointment over the telephone.

Please note the time on the appointment slot will not be the time you will receive the phone call. We advise our patients that the call will be anytime between 9am-6pm on the day of booking .  If you wish to specify a time that is suitable to you, then please inform us in the booking slot.

You can use online booking via the SystemOne Online app, NHS app or Armid App.



Date published: 8th October, 2014
Date last updated: 20th May, 2024